Privacy Policy

Last updated 19 August 2026

This Privacy Policy explains how Pinly ("Pinly", "we", "us") collects, uses, and shares information when you use the Pinly mobile app, the pinlymaps.com website, and related services (the "Service"). We keep the data we collect to what we need to run Pinly, and we do not sell your personal information.

Information we collect

• Account information. When you sign up we collect your email address. If you use Sign in with Apple or Google, we receive a verified identifier and, if you choose to share it, your name. Apple may provide a private relay email address instead of your real one.
• Content you create. The maps, places, descriptions, and cover images you add to Pinly, along with a display name if you set one.
• Approximate location. With your permission, we use your device location to show your current city and maps near you. You can turn this off at any time in your device settings, and Pinly still works without it.
• Technical information. Basic data needed to operate the Service, such as your app version and information contained in requests to our servers. We use this to keep the Service secure and working.
• How you use the app. To understand what works and what does not, we record how the app is used: which screens are opened, where taps and scrolls land, and a replay of what was on the screen while you used it. This is tied to a random identifier for your installation, not to your account. Sign-in fields, including your email address and your one-time code, are hidden from these recordings.

How we use information

• to create and maintain your account and sign you in,
• to store and display the maps and places you create and choose to share,
• to show relevant maps based on your approximate location,
• to keep the Service secure, prevent abuse, and fix problems,
• to understand how the app is used, so we can improve its design, and
• to communicate with you about the Service, including sign-in codes and important notices.

We do not use your information for third-party advertising, and we do not track you across other companies' apps or websites.

How we share information

We share information only in these limited situations:

• Public maps. Maps you make public, and the display name shown on them, are visible to people you share them with. Private maps are visible only to you.
• Service providers. We use trusted providers to host our servers, send email, and provide sign-in and mapping features. They may process information only to provide those services to us. Usage analytics and session replay are provided by Microsoft Clarity, and crash reporting by Google Firebase, each under their own privacy terms.
• Legal reasons. We may disclose information if required by law or to protect the rights, safety, and security of Pinly and its users.

Sign in with Apple and Google sign-in are handled by Apple and Google under their own privacy policies. Maps and place search use open-source mapping tools and open data.

Data retention

We keep your information for as long as your account is active. When you delete your account from within the app, we permanently remove your account and the maps you own. Some records may remain in backups for a limited period before they are overwritten, and we may keep information where the law requires it.

Your choices and rights

• You can edit your profile and your maps at any time in the app.
• You can turn location access on or off in your device settings.
• You can opt out of Microsoft Clarity analytics at optout.aboutads.info by selecting Microsoft.
• You can delete your account, which removes your data as described above.
• Depending on where you live, you may have rights to access, correct, or delete your personal information. Contact us to make a request.

Children

Pinly is not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us information, please contact us so we can remove it.

Security

We use reasonable technical and organizational measures to protect your information, including encrypted connections. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.

Changes to this policy

We may update this Privacy Policy from time to time. If we make a material change, we will take reasonable steps to let you know, for example through the app or by email. The date at the top shows when it was last revised.

Contact

If you have questions about this Privacy Policy or your data, email us at support@pinlymaps.com.